FAQs

How do I place an order for products on Cekhas?

For detail info please klik here.

How can I consult about the products I have questions about or want?

For product consultations, you can contact our Customer Service on our Whatsapp.

Is it possible to request custom sizes?

Yes, we provide custom sizing services for our products. Please contact our Customer Service via Whatsapp.

Does Cekhas products come with a warranty?

Yes, Cekhas products come with a warranty. Detailed information about the warranty can be obtained by contacting our customer support team via Whatsapp.

How do I claim a warranty?

To claim a warranty, please contact our customer support team via Whatsapp providing proof of purchase and detailed information about the product issue. Our team will assist you in the warranty claim process.

Is it possible to have damaged products repaired?

Yes, we accept repairs for damaged products, but there are certain conditions for the product's condition. For more details, please contact our Customer Service via Whatsapp.

What types of payment are available?

Currently, we only offer payment viaTransfer BCA Bank. Payment details will be displayed during the checkout process.

Do you have a return/exchange policy?

Yes, we have a return/exchange policy. Please visit our return policy page for more information or contact our customer support team via Whatsapp.

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